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What is Octoshape?

Octoshape is a technology we are using to deliver higher quality video. Octoshape plug-in improves your viewing experience with:

1.Higher quality video
2.Faster startup
3.Less buffering
3.Fewer interruptions

Click here for more information about the technology.

How do I install Octoshape Plug-in?

Windows
Octoshape works with Windows Vista, Windows XP, Windows Server 2003 and Windows 2000, below is the easy setup procedure:

1.Download and run the .exe file.
2.Accept the Octoshape EULA to complete the installation procedure. The plug-in should launch upon completion. If not, you can launch it from your “Start” menu > 'Programs' > and select 'Octoshape Streaming Services'.
3.Once the installation is complete the Octoshape icon will appear in the system tray.

Mac OS X
Octoshape is a Universal binary that runs on both Power PC and Intel based Macs with OS X 10.4 (Tiger) or later, below is the easy setup procedure:

1.Download the .dmg file. It should mount and launch the installer automatically. If not, mount the image and launch the contained installer.
2.Accept the Octoshape EULA to complete the installation procedure. The plug-in should launch upon completion. If not, you can launch it from your Home directory->Octoshape.app.
3.Once the installation is complete the Octoshape icon will appear in the menu bar.

If this does not resolve your issue, please contact us via e-mail and leave your name, situation, system OS and all related information, we will try to help you as soon as we can.

How do I uninstall Octoshape Streaming Services?

Windows
In the 'Start' menu > 'Programs' > 'Octoshape Streaming Services' you select 'Uninstall Octoshape Streaming Services'.

Mac OS X
Simply drag the Octoshape application bundle from your home folder to the Trash.