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How to register to be a member of TVB.COM? |
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To become a member of TVB.COM is very easy, you can simply register to be a member at TVB.COM membership
registration page .
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Upon filling the registration form to become a member of TVB.COM, why do I have to fill in my personal details? |
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TVB.COM targets to provide personalized online services for our members, the information you provide to us will definitely assist us in understanding your interests and needs so that we can provide better services to our users.
Besides, TVB.COM periodically organizes online games, if you wish to participate, you must first register to be our member. During the registration process, you are required to provide your name, ID number, contact number, email address and etc., this will save our users' time to fill in these information again when they participate in the online games. And if you have won prizes, TVB.COM can immediately contact and inform you of prize collection procedures by retrieving the information that you have provided by you upon registration. Moreover, in order to avoid confusion, the person who has won the prize has to present his/her ID card for verification with our record.
If you are interested in becoming a member of TVB.COM, please provide accurate information upon registration. TVB.COM declares that the information collected from our members will only be used for identification of our members and for proceeding with TVB.COM activities. The information will not be disclosed to other companies, organizations for other uses.
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What are the functions of being a member of TVB.COM? |
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Once you have successfully registered as a member, you are entitled to participate in all the activities, games, polling, lucky draws organized by TVB.COM. In the near future, we will offer more online services tailor made to your needs. |
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How do I know I have successfully registered as a member of TVB.COM? |
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When you have completed the registration process, TVB.COM will send you a welcome message to your email account, informing your login name and password. However if you have not received any email regarding the message, you can try checking in
Member's Profile
section.
- Click into "Change/review personal details", enter the same login name and password. If you could review your personal details, please check whether your input email address is correct.
- If you could not review your personal details, or you forgot your login name or password, you could try checking in
Member's Profile
section by clicking into "forgot login name or password" and enter your email address. If it showed that your email has not registered, you might need to re-register as TVB.COM member.
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What should I do if I have forgotten my password? |
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You can try checking in
Member's Profile
section by clicking into "forgot login name or password" and enter your email address. We would send your login name and password to you soon.
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How to amend personal information? |
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Please press
here
to amend your personal information.
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When I change my personal details, how come the previously entered information is not shown but replaced by the word "undefined"? |
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Please set your browser to accept cookies because when processing information amendments, the server will automatically store information at your browser. If your browser does not accept cookies, you will have to complete all the details all over again. |
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When I try to login, how come the password that I have entered is not correct? |
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First of all, please check if the login name that you have entered is correct or not, note that for the login name and the password, the upper and lower case of the alphabets that you enter must be exactly the same as what you have entered upon registration.
If you still cannot login, you can check your login name and password in
Member's Profile
section by clicking into "forgot login name or password" and enter your email address. We would send your login name and password to you soon.
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Will the personal information given to you upon registration be used improperly? |
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The personal information that has been submitted to us is kept strictly confidential. The information will only be used for marketing purpose and will not be transferred or disclosed to other organizations. |
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